Defrost

Frequently Asked Questions (FAQs)

1. What is Defrost?

  • Defrost is a Direct-to-Consumer (D2C) brand offering a premium selection of ready-to-eat, ready-to-cook, and frozen raw products. We deliver high-quality, flavorful, and convenient meal solutions straight to your doorstep.

2. What types of products do you offer?

  • We provide three main categories of products:

    • Ready-to-Eat: Fully cooked meals that require minimal effort—just heat and enjoy!
    • Ready-to-Cook: Expertly marinated and pre-seasoned dishes that make cooking quick and hassle-free.
    • Frozen Raw: High-quality chicken, mutton, fish, and seafood for those who love to cook from scratch.

3. Where can I buy Defrost products?

  • While our website is under construction, you can purchase Defrost products on Blinkit, Zepto, Swiggy Instamart, Big Basket and other platforms for quick and convenient delivery.

4. How do I know if your products are safe to consume?

  • We prioritize quality, freshness, and safety by sourcing premium ingredients and maintaining strict hygiene standards. Our production and packaging processes ensure that every product meets the highest food safety requirements.

5. Do you offer vegetarian options?

  • Yes! Along with our wide range of non-vegetarian dishes, we offer delicious vegetarian meals and raw ingredients to cater to all preferences.

6. How should I store Defrost products?

  • Ready-to-Eat & Ready-to-Cook: Keep refrigerated and follow the storage instructions on the packaging.
  • Frozen Raw: Store in the freezer, depending on when you plan to use them.

7. When will your website be live?

  • We’re working hard on launching our website soon! Stay tuned for updates, and in the meantime, you can continue ordering from Blinkit, Zepto, Swiggy Instamart, Big Basket and other platforms

8. How can I stay updated on Defrost’s latest offerings?

Follow us on social media and sign up for our newsletter to get the latest updates, new product launches, and exclusive offers.

9. How can I contact Defrost for inquiries?

For any questions or feedback, feel free to reach out to us at info@alcravofoods.com or via our social media channels.